Shannea Minell Santiago / Selected Work

Ideas into impact.

A collection of brand concepts, promotional strategies, real-world event experiences, and communication plans—grounded in thoughtful storytelling, people-first strategy, and a love of bringing ideas to life.

Explore the case studies below, or open the original project documents using the “View original document” links. Academic proposals and concepts are labeled accordingly.

Selected projects

10 projects

Explore a project below to jump to its case study, visuals, and original work.

Real-world leadership
Communication Club TopGolf event promotional poster
Events / Community / Leadership

Communication Club

Led community-building initiatives and student events as club president, helping grow membership from roughly 10–15 to 60–70.

Explore case study ↗
Academic strategy + original design
L&L Hawaiian BBQ 15 percent off catering promotional poster
Brand marketing / Promotional design

L&L Hawaiian BBQ

Independently developed a 27-page marketing plan and original catering promotion, connecting consumer needs to messaging and creative execution.

Explore case study ↗View original document ↗
Academic crisis plan
Cover of Singapore Airlines project document
Crisis communication / PR

Singapore Airlines

A collaborative strategic response plan to the 2024 SQ321 turbulence incident, centered on stakeholder support and transparent communication.

Explore case study ↗View original document ↗
Concept proposal
Cover of Irwin Hall Revitalization project document
Strategic planning / Stakeholders

Irwin Hall Revitalization

A collaborative proposal mapping the case for modernization through stakeholder needs, SWOT, budget allocation, and a phased timeline.

Explore case study ↗View original document ↗
Hypothetical scenario
Cover of Sushi-Licious Crisis Plan project document
Crisis PR / Media writing

Sushi-Licious Crisis Plan

An individual crisis-response exercise featuring stakeholder analysis, response channels, prevention recommendations, and a drafted press release.

Explore case study ↗View original document ↗
Honors society leadership
Lambda Pi Eta communication honors society promotional graphic
Leadership / Communications / Promotion

Lambda Pi Eta

Served as president of the communication honor society, supporting its presence and promotional communications on campus.

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Real-world internship project
Editorial College Days project cover illustrationEditorial cover illustration
Marketing & Admissions Internship / Event activation

College Days · Internship

Helped coordinate College Days, designed logos and stickers, selected branded giveaway items, and personally assembled the goodie bags.

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Spotlight / From planning to people

Good events create a sense of belonging.

As Communication Club president, I helped transform a small student organization into an active campus community—coordinating events, communicating with members, and creating reasons for people to show up.

  • Membership grew from approximately 10–15 to 60–70.
  • Organized experiences including TopGolf, movie night, and social events.
  • Connected outreach, promotional design, and hands-on coordination.
Read the full story ↗
TopGolf promotional design
Behind the work

Selected case studies

A closer look at the thinking, collaboration, and execution behind selected projects. Each study highlights my role, the approach, and the work itself.

01 / Events & activations

Communication Club

The opportunity. Build a more connected and visible student organization at Pacific Union College.

My contribution. As president (2024–2025), I supported club growth through outreach, event planning, member communication, and promotional activities. Experiences included a TopGolf social, a Big Hero Six movie night, and a pool/pizza/ping-pong gathering.

Outcome. Membership grew from approximately 10–15 to 60–70, with TopGolf drawing roughly 54–67 attendees. These figures are approximate rather than audited metrics.

RoleClub president
FocusEvents, engagement, leadership
SettingReal campus organization
02 / Brand marketing

L&L Hawaiian BBQ

The opportunity. Explore how the Vallejo location could appeal to a broader customer base while maintaining its established identity.

My contribution. Independently authored a 27-page academic marketing plan analyzing target customers, local competition, product positioning, pricing, distribution, and promotion. The plan proposed expanded vegan, vegetarian, and gluten-free options. I also conceptualized and designed an original 15%-off catering promotional poster.

Approach. Developed a customer questionnaire, assessed opportunities for in-store and digital promotion, and proposed community-oriented outreach. The menu expansion and plan are proposals, not documented implementations.

RoleIndependent strategist & designer
DeliverablesMarketing plan, survey, poster
TypeAcademic strategy / original creative
03 / Conceptual brand partnership

VALORANT × Sanrio

The idea. “Cute Meets Competitive”—a hypothetical collaboration between Riot Games' VALORANT and Sanrio.

My contribution. Developed the April 2023 pitch around a character-inspired weapon skin line, gun buddy, audience overlap, potential bundle pricing, and promotional tactics including creator early access, short-form video, and cross-platform graphics.

Strategic lens. Considered representation, fandom, product-market fit, and community excitement. The collaboration was not commissioned or released. Referenced character/skin artwork in the original deck is credited to its respective artists and is not presented as my original illustration.

RolePitch strategy & presentation
FocusPartnerships, gaming, launch planning
TypeIndependent academic concept
04 / Crisis & strategic communications

Singapore Airlines

The situation. A classroom strategic-communications response to the May 2024 SQ321 turbulence incident.

Our approach. In a collaborative presentation with Jake Hendricks, mapped stakeholder groups, communication goals, key messages, press and social channels, educational content, and evaluation methods. The strategy emphasized timely updates, passenger support, and rebuilding confidence.

Deliverables. Proposed press-release content, social messaging, safety-video testing, and an action plan. This is an academic analysis, not an official Singapore Airlines response.

RoleCo-author / presenter
FocusStakeholders, messaging, trust
TypeAcademic case study
05 / Project management & engagement

A Taste of Change

The opportunity. Address student concerns about cafeteria variety, customization, and satisfaction at Pacific Union College.

My role. Served as marketing analyst on a three-person project team, alongside project manager Christian J. De Jesus and data analyst Campbell Fuller.

The plan. Developed a two-phase student survey approach, feedback incentives, menu recommendations, risk considerations, and project deliverables. The presentation lists targets of 25% higher cafeteria participation and 50% higher satisfaction—these are goals, not verified results.

RoleMarketing analyst
FocusSurveys, stakeholders, project planning
TypeCollaborative campus project
06 / Strategic planning

Revitalizing Irwin Hall

The opportunity. Reimagine an aging academic building with accessibility, technology, and the student experience in mind.

Our approach. With Jazlynn Hardy, presented a SWOT analysis, stakeholder needs, fundraising avenues, a proposed $40 million allocation, and a 12-month implementation sequence.

Important context. The budget, fundraising figures, and renovation timeline are components of an academic proposal—not verified funding raised or construction completed.

RoleCo-author / presenter
FocusStrategic planning, stakeholders
TypeAcademic proposal
07 / PR & crisis writing

Sushi-Licious

The scenario. A fictional restaurant faces serious workplace misconduct allegations and public scrutiny.

My contribution. Independently wrote an eight-page crisis-communications exercise outlining stakeholder concerns, initial response, information channels, prevention measures, and a sample press release.

What it demonstrates. Crisis-message structure, audience-aware communication, and the importance of accountability. The company and events were hypothetical; proposed partnerships were not actual agreements.

RoleIndependent writer
FocusCrisis PR, press release
TypeFictional academic scenario
08 / Promotional experience

SushiKing

The work. Combined customer-facing restaurant experience with promotional and marketing support, providing firsthand perspective on how local businesses connect with customers.

Featured work. A promotional video created as part of my SushiKing marketing support is available to watch below. The original presentation provides additional project context.

RoleServer & marketing aide
FocusContent, promotions, customers
TypeProfessional experience
SushiKing restaurant exterior

SushiKing · Restaurant and promotional work

Watch / SushiKing promotional video

Having trouble playing it? Open the video in Google Drive ↗

10 / Honor Society Leadership

Lambda Pi Eta

The experience. Served as president of Lambda Pi Eta, the communication honor society, in a leadership role distinct from Communication Club.

Portfolio materials. Honors society promotional graphics and related communications belong to this experience—not the Communication Club event gallery.

RoleHonor society president
FocusLeadership & communication
SettingPacific Union College
11 / Marketing & Admissions Internship

College Days: Branding & Goodie Bags

The opportunity. Help create a welcoming, memorable experience for prospective students attending College Days at Pacific Union College.

My contribution. As a Marketing & Admissions intern, I supported College Days planning, created logos and stickers, and helped select branded shirts and welcome-bag items. I also developed the goodie bag concept and prepared materials for the event.

From planning to execution. I personally filled and assembled the goodie bags, bringing the event materials together for prospective students.

RoleMarketing & Admissions intern
FocusEvent marketing, branding & activation
ExecutionDesign, item selection & assembly
Event video

If the player does not load, open the video on Google Drive ↗.

Selected video & audio work

Digital media & storytelling

From promotional content to podcast production and personal videos, these projects reflect how I approach storytelling across different formats.

COMM and Hang podcast cover art
Podcast / Co-hosting

COMM and Hang

A conversational podcast I co-hosted, centered on bringing different perspectives and stories into the conversation.

Explore podcast work ↗
Academic podcast project

Through the Grapevine

An intro video created for a communication podcast project, combining visual presentation with audio storytelling.

Independent creative work

Personal vlogs & short-form storytelling

Outside of client and campus projects, I create short-form videos that let me experiment with editing, pacing, and visual storytelling. More of my creative work is on Instagram and TikTok.

Let's make something meaningful

Great ideas are better when we bring them to life together.

Get in touch ↗